Terms and Conditions of Business

Terms and Conditions of Business

Coventry Detectives

Coventry Detectives' terms and conditions of business

Riding Research Ltd T/A Coventry Detectives

Terms and Conditions of Business for Coventry Detectives

Terms, Conditions and Cancellation Policy

  1. General
    • 1.1 These terms and conditions of contract constitute the sole agreement between Riding Research Ltd T/A Coventry Detectives ("the Provider") and the Client in connection with all and any services provided by the Provider to the Client.
    • 1.2 No variation in these terms shall be effective unless notified by the Provider to the Client in writing.
    • 1.3 The Provider is a firm of private detectives and investigators and provides services including, but not limited to, tracing, surveillance, asset location, pre-employment checks, vehicle tracking, and process serving. All services provided by the Provider are provided in accordance with these terms and conditions.
    • 1.4 These terms and conditions shall be governed by English law and any dispute arising out of or in connection with them shall be determined by the English courts.
    • 1.5 This agreement constitutes the sole agreement between the Provider and the Client in relation to any services to be provided to the Client by the Provider.
    • 1.6 Because of the nature of surveillance work, the Provider cannot offer any guarantee or warranty that its work will be successful and does not do so.
  2. Services
    • 2.1 Prior to the commencement of work, the Provider and the Client shall agree what services the Client is to purchase and the Provider is to provide.
    • 2.2 The Provider shall commence work at a time to be agreed following consultation with the Client.
    • 2.3 The Provider makes no promise or warranty that the provision of the services will be uninterrupted, but will endeavour to provide the services as quickly as the circumstances of the individual case permit. Unless specifically agreed, time is not of the essence of the contract for the delivery of the agreed services.
    • 2.4 The delivery of the services shall be deemed to be complete either when the objective of the services has been achieved or when the Provider deems that delivery is complete.
    • 2.5 The Provider accepts no liability nor can it be held responsible for the loss of a subject whilst on surveillance.
  3. Payment
    • 3.1 Services must be paid for in advance and the Provider shall not be obliged to commence work until cleared funds are in its possession.
    • 3.2 The agreed charge for the services is exclusive of disbursements and other expenses incurred by the Provider during the performance of the services and these will be charged separately. Disbursements and other expenses will include the use of public transport, undercover expenses incurred during undercover work, fees and charges incurred in attending public or private functions necessary for the performance of the services, video editing, any other taxes, charges or tariffs necessarily incurred during the provision of the services, and any other expenses agreed in advance by the Client. A Client who has paid for these services by credit or debit card irrevocably authorises the Provider to charge the same card for any expenses due which have not been pre-paid.
    • 3.3 The Client agrees to indemnify the Provider against any damages, costs, other charges, and in respect of any additional service time incurred as a consequence of providing the services. If for any reason the Provider is unable to perform and/or deliver the services to the Client, a refund in full (if no services have been delivered) or in part (if partial services have been delivered) will be provided within 7 days after the Provider agrees to provide it.
    • 3.4 Any dispute in relation to any amount charged by the Provider must be notified to the Provider by the Client within 60 days of such charge being made. In the absence of notification in accordance with this paragraph, any charges made will be deemed to have been accepted for all purposes, and you consequently release the Provider from all and any liability and/or claim resulting from any such charging error or discrepancy.
  4. Default and Termination
    • 4.1 In the event that any sum due from the Provider to the Client remains unpaid for 7 days or more after the delivery of the Provider's invoice, the Provider may at its sole discretion terminate this agreement by informing the Client of its decision so to do.
    • 4.2 In the event that any sums remain outstanding under clause 4.1 above, irrespective of whether or not the Provider terminates this agreement, the Provider shall be entitled to charge interest on all monies outstanding at the rate of 2% per calendar month or part thereof from the date of invoice until payment.
    • 4.3 In the event that the Provider brings legal proceedings and/or takes any other recovery action against the Client to recover any monies due under this contract, including interest, the Client will indemnify the Provider against all and any legal, court and other costs incurred during or as part of the recovery process.
    • 4.4 Either party may terminate this agreement upon notice in writing if the other is in breach of any material obligation contained in these terms which (if the same is capable of being remedied) is not remedied within 7 days of written notice to the other party so to do.
    • 4.5 Either party may terminate this agreement forthwith upon giving written notice of its intention to do so to the other party if either party becomes bankrupt or makes a voluntary arrangement with its creditors or if in relation to either party an administration order is made or a receiver or administrative receiver appointed over any of its assets or undertaking or if, in the case of a limited company, a resolution or petition to wind it up is passed or presented or if a winding up order is made or if any other similar or analogous procedure in relation to either party is undertaken.
    • 4.6 In the event of any termination of this agreement howsoever occasioned, the right of the Provider to be paid for the services shall not be affected and upon termination by the Provider in accordance with the terms of this clause, all services agreed to be provided shall be deemed to have been provided whether provided or not.
  5. Cancellation and Refunds
    • 5.1 Where Coventry Detectives has been instructed to commence a service of any kind, and a payment has been made by the client, these monies are nonrefundable in full once Coventry Detectives has commenced work on the client's instructions.
    • 5.2 Any refund made or offered by Coventry Detectives will be limited by funds available after any direct or indirect liability incurred by Coventry Detectives, including time used for the purpose of meetings, consultations, travel or preparation, has been covered.
    • 5.3 If no work has been commenced by Coventry Detectives, and it is agreed by Coventry Detectives that a refund can be made, a refund less 25% administration fee will be made.
    • 5.4 If a refund is not considered optional by Coventry Detectives a credit of the hours or tracking days may be offered and available to the client for 6 months from the date of original payment.
  6. Notices
    • For the purposes of these terms and conditions, the address at which notices can be left or to which notices can be sent by post is Riding Research Ltd 140 Nottingham Road, Nottingham, NG9 8AR. The Provider's business phone number is {LocalBranch.Phone}. The Provider's business email address is mail@coventrydetectives.co.uk.

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About Coventry

Coventry Detectives have been operating in Coventry and the West Midlands for almost 20 years.

  • Coventry is well-known for the legendary 11th century exploits of Lady Godiva who, according to legend, rode through the city naked on horseback in protest at high taxes being waged on the cityfolk.
  • Coventry is a city and metropolitan borough in the county of West Midlands in England.
  • Coventry is the 9th largest city in England and the 11th largest in the United Kingdom.
  • Coventry is also the second largest city in the English Midlands, after Birmingham, with a population of 300,848.
  • The population of Coventry has risen to 309,800 as of 2008.
  • Coventry is situated 95 miles (153 km) northwest of London and 19 miles (30 km) east of Birmingham, and is farthest from the coast of any city in Britain.
  • Although harbouring a population of almost a third of a million inhabitants, Coventry is not amongst the English Core Cities Group due to its proximity to Birmingham.
  • Coventry was also the world's first 'twin' city when it formed a twinning relationship with the Russian city of Stalingrad (now Volgograd) during World War II.
  • Coventry is now twinned with Dresden and with 27 other cities around the world.
  • Coventry's cathedral is one of the newer cathedrals in the world, having been built following the World War II bombing of the ancient cathedral by the Luftwaffe.
  • Coventry's motor companies have contributed significantly to the British motor industry.
  • Coventry is an ancient city, which predates many of the large cities around it including Birmingham and Leicester.
  • By the 14th century, Coventry had become an important centre of the cloth trade, and throughout the Middle Ages was one of the largest and most important cities in England.
  • Coventry claimed the status of a city by ancient prescriptive usage, was granted a charter of incorporation in 1345, and in 1451 became a county in its own right.
  • Coventry suffered severe bomb damage during World War II, most notoriously from a massive Nazi German Luftwaffe air raid on 14 November 1940.
  • This led to severe damage to large areas of the city centre and Coventry's historic cathedral was ravaged by firebombs leaving only a shell and the spire.
  • The areas which were expanded or created in this development included Radford, Coundon, Canley, Cheylesmore and Stoke Heath.
  • Unlike other major UK cities, Coventry does not have an extensive 'greater' urban area.
  • The M6 motorway directly to the north of Coventry acts as an artificial boundary which precludes expansion into the Bedworth-Nuneaton urban area.
  • Coventry also has three further education colleges within city boundaries, City College, Henley College and Hereward College.
  • Coventry has been the home to several pioneers in science and engineering.
  • Frank Whittle, the inventor of the jet engine, was from the city, as was the inventor James Starley.
  • Coventry has long been a centre of motor and cycle manufacturing, dating from 1896.
  • Coventry's main industries include: cars, electronic equipment, machine tools, agricultural machinery, man-made fibres, aerospace components and telecommunications equipment.
  • In recent years, Coventry has moved away from manufacturing industries towards business services, finance, research, design and development, creative industries as well as logistics and leisure.
  • Coventry motor companies once contributed significantly to the British motor industry but that role is now much diminished.
  • Coventry's railway station is served by the West Coast Main Line, and has regular rail services between London and Birmingham.
  • Coventry is also served by railway lines to Nuneaton via Bedworth.
  • There is a line linking Coventry to Leamington Spa and onwards to the south coast.
  • Coventry also has two Suburban Rail stations in Canley and in Tile Hill.
  • Coventry became an independent county borough in 1889.
  • Coventry later became a metropolitan district of the West Midlands county under the Local Government Act (1974), even though it was entirely separate to the Birmingham conurbation area.
  • In 1986, the West Midlands County Council was abolished and Coventry became administered as an effective unitary authority in its own right.
  • Coventry is still strongly associated with its traditional county, Warwickshire.
  • Coventry has usually been controlled by the Labour Party over the past few decades.

Coventry Detectives

Professional, efficient and discreet private investigator services in 158 UK cities, backed by an extensive UK network. Coventry Detectives serve Coventry and localities throughout the West Midlands.

Providing comprehensive support and action, for a multitude of investigatory needs in Coventry and it’s surrounding areas.




Coventry Detectives - 95% Success Rate, 100% Legal

If you have any questions about our private investigations services in Coventry, or private detective packages, then don't hesitate to call our friendly team on 024 7696 0507 or contact us via the website.

Coventry Detectives - The No1 Detective Agency in Coventry

The Apex, 2 Sheriffs Orchard, Coventry, CV1 3PP

Serving Coventry, Ash Green, Chapelfields, Willenhall, Potters Green, Cannon Park and Wood End and all areas in and around the West Midlands


Company Information

Harriet Bond Ltd. trading as Coventry Detectives. Registered in England and Wales with company number 08112087

Postal Address: 140 Nottingham Road, Stapleford, Nottingham, England, NG9 8AR
Registered Address: Lawmax House 30-32 Nottingham Road, Stapleford, Nottingham, England, NG9 8AA